Social Media Managers? Head of social media ? Alcméon will allow you to have a global first response policy and to offer the other company departments an adapted and turnkey platform.
Head of customer care? CRM, SCRM or Social care managers? Alcméon allows you to filter and handle all messages that need a response, whether "owned" or "earned", thanks to our 360° filters and suggested answers. Thanks to Alcméon's advanced rights management (per account, per team...), you can easily manage your team messages dispatch and staff up when volume increases.
Community Manager? Social media content marketing managers? You can easily program your publications, you handle your visitors' engagement per priority of influence and follow your posts’ performance, whether immediate conversion or long tail tracking.
Sales Manager? Head of social selling? In charge of social media sourcing / prospecting ? Alcméon's 360° scans and auto learning filters will allow you to identify quickly the key words and # which generate good leads and direct sales…